System Setup & Installation
We provides full setup and installation to ensure a successful implementation of your business tracking system. We employ a team of nationwide service technicians 7 days a week, and manage the complete set-up within your fleet. Some of our products don’t require ‘professional installation’, and we can hold your hand through an in-house setup.
“Fantastic service organised within 24 hours of placing our order”
Black Telematics Box operates a comprehensive coverage of nationwide network of vehicle tracking engineers, which can be arranged through our online booking portal, the client will then be contacted to arrange a suitable day & time to visit your nominated installation location and install the vehicle tracking system into your vehicles. We action this within 24 hours of order confirmation. This is a 7 day a week service, when required.
Tracking System Support
We believe the sale of a business tracking system is only the start of our relationship. We take pride in supporting customers from the point the order is received, right through to the customer vehicle tracking renewal. If you have any questions, or in the unlikely event that you have a problem we provide a 24/7 support.
“On the rare occasion we wanted to speak to someone in the support, they were there for use – great system, thanks“
Tracking System Training
Every customer uses their system differently, and we deliver hands-on training to ensure they gain the maximum benefits. And although our systems are highly intuitive and easy to use, many of our customers benefit from that little bit more support our training provides.