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Operational Control of Lone Worker’s

Lone Worker CautionMuch is discussed using terminology of “Lone Worker” and there associated  job movements risks. We have detailed 5 points to help guide you through lone worker movements help minimise risk and maximise the control of care within your business.

1. Lone workers should always ensure that someone else (the person of responsibility)  is aware of their movements. The lone worker should provide the person of responsibility with the address of where they will be working, also the details of the other operatives they will be working with or  who they are visiting, a contact telephone number if known and their estimated arrival and departure times from site.

2. Lone workers should leave a written job log, containing a site visits, with the person of responsibility. The information should be kept in a office to which neither patients/service users nor members of the pu within the business in-case of emergency.

3. Arrangements should be in place to ensure that if a colleague with whom details have been left leaves work, they will pass the details to another colleague who will check that the lone worker arrives back at their office or the site that they have safely completed their duties. Office based staff, must confirm on the job log when the lone worker has been confirmed that they have returned safely or completed their duties for that day.

4. Details of vehicles used by lone workers should also be left with the person of responsibility, for example, registration number, make, model and colour.

5. In-case of emergency, procedures should also be in place to ensure that the lone worker is in regular contact with a relevant person within the business, particularly if they are delayed or have to cancel an job.

To greatly improve and automate these procedures Black Telematics Box would encourage the deployment of their Personal Tracker and their Vehicle Tracking System within the fleet.

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